Cancellation Policy

When you reserve a spot online you have up to 4 hours prior to the spin class; and up to 30 minutes prior to the yoga class, starting to cancel yourself out of a class. The only way you are able to do this is through the online system. No phone cancellations will be taken. Once your spot is cancelled, the class will be returned to your series to be used at a future date.

If you do not cancel out of the spin class at least 4 hours; and out of the yoga class at least 30 minutes, prior to it starting, you will be charged for the class. One class will be deducted from your membership. Please honor your commitment and show up for your reservation.

Reservations

If you have reserved a spot online and have not signed in at the front desk at least 10 minutes prior to the spin or yoga class starting, your spot will be given away.

Spin Waitlist

If you are unable to book a bike because the class is full, we highly recommend putting yourself on the waitlist. As bikes open up, we give them away to riders on the waitlist in the order that they put themselves on.

  • If it is more than 4 hours before the start of the class, you will automatically be added to the class you are waitlisted for. You will receive an email confirmation.
  • If it is less than 4 hours before the start of the class, you will be contacted to see whether you can attend the class. Once you’ve made it into the class you cannot cancel yourself out.